Registry support

Contact the IABBR

Whether you need help with a registration, pedigree, transfer, event or existing application, our registry team is ready to point you in the right direction.

Facebook Messenger

Usually within a few hours

The quickest way to reach us for a general question or short update.

Email enquiries

Response within 24 hours

Best for registrations, documents and enquiries that need detailed information.

Outside office hours

We remain contactable

You can still send us a message. We will try to respond within four hours where possible.

How can we help?

Choose your enquiry

Using the most relevant subject helps the registry team understand what you need before replying.

Registrations & paperwork

Questions about an application, certificate, pedigree, payment or registration status.

Start an email

Litters, kennels & ownership

Support with litter or kennel registrations, transfers of ownership and replacement papers.

Start an email

Events & general enquiries

Questions about IABBR events, working tests, membership or the registry.

Start an email
Help us answer quickly

What to include in your email

A few useful details can prevent delays and help us give you a complete answer the first time.

  • Your full name and preferred contact email
  • The dog's registered name and IABBR number, where applicable
  • The type of registration, transfer or document you are asking about
  • Your application or payment reference, if you already have one

Office hours

Monday–Friday
9am–5pm
Saturday
10am–1pm
Sunday
Office closed

Messages can be sent at any time, including outside these office hours.

Ready to submit a registration?

Our online registration area covers single dogs, litters, kennels, ownership transfers and replacement papers.

View registration services